Contact information

Contact Information

We are happy to help with any question about our seafood, your order or delivery.

Company: Stephanie MICHELL
Address: 103 Country Club Drive, Catalina, New South Wales 2536, Australia
Email: service@lowcostbuy.shop
Phone: +61 2 4472 2497

Customer Support Hours

Our team responds to emails and phone enquiries Monday to Friday, 9:00 am to 5:00 pm Australian Eastern Standard Time. We aim to reply to every message within one business day.

Orders and Deliveries

For questions about an existing order, please include your order number so we can help you faster. For delivery or returns questions, please also see our Shipping Policy and Refund Policy.

Business Enquiries

Wholesale, partnership and press enquiries can be sent to service@lowcostbuy.shop and will be passed to the right member of our team.